Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help staff is educated to immediately deal with all Linux web hosting users’ questions and advise demands. Through our ticket system, it is also possible to share your question and a support team member is going to go back to to you in only max sixty minutes. In reality, practice has shown us that the regular resolution period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is supplied by a crew of qualified experts who will be prepared to reply to your inquiry right away. You can make contact with the tech support crew by opening a technical support ticket from your Control Panel or by submitting us an e–mail message. On business days, you may as well call us on the phone or use the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while working within the Control Panel, you are able to always select the Help key and find your problem in the selection of content articles that will came up. We have as well turned almost all articles and reviews into video tutorials. The collection of movies will load if you pick the Videos option available in the top right angle.