Installation and Troubleshooting in VPS Hosting
The upgrade is obtainable with all virtual private server plans we offer and you can add it either during the signup or at any time later via your billing Control Panel. It features one hour of custom work on your server, so our administrators can help you with software installation or setup. They can also troubleshoot any piece of software that you have already installed in the event that it doesn't work properly, so you will not need to waste time to determine what is wrong as they can help you in a very quick and expert way. Because this is a one-time upgrade, you'll be able to get it only if you need it and if a particular task takes shorter time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful if you are unable to do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it provides aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Web Hosting
You can take full advantage of our service at any time in case you have a dedicated server from us and you'll be able to include it in your plan with only a couple of mouse clicks. If you need some custom work on the website hosting server from the very beginning, for instance, you can get the upgrade alongside the plan during the signup process, or you can get it through your billing area in the event you need support at some point later. The Installation & You with any task which you can't perform on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you'll be able to concentrate on building your sites without wasting time on server maintenance or software problems as our knowledgeable staff will take care of these things for you. You can add the upgrade as many times as you need it and if some time remains, it'll be listed inside your billing CP, so you'll be able to use it whenever you need it again.