Lots of people who begin using their very first web hosting account, or change companies, usually have inquiries in regard to how given operations are executed or run into obstacles when setting up different things, including e-mails, site settings, and so on. That’s why, a lot of hosting providers have prepared documentation with popular questions and problems in order to help their clients get information swiftly and seamlessly. As a result, the client service staff members can concentrate on real problems that some clients may be experiencing, because the solution for the minor things will be available online and clients can fix them without touching base with the customer support staff. Having exhaustive documentation is exceptionally important, particularly for new customers with zero past experience, because the hosting service entails an enormous amount of functions and many people can get perplexed about what action to take. A good knowledge base can both help you accomplish the things that you need and learn how the hosting service works as a whole.

Extensive Online Documentation in Web Hosting

All Linux web hosting that we are offering feature a comprehensive knowledge base where you can find everything you may ever need to know in regards to your web hosting account. Regardless of whether you wish to create a brand new MySQL database, to forward a domain name using an .htaccess configuration file or to set up an email address on your personal computer or smart phone, you can just read our help articles and all the information that you need will be there. When you go to a specific section of the Hepsia hosting Control Panel, you will see articles that are dedicated to the functions that you can access through it. If you prefer to see the full article collection and get acquainted with all the features that Hepsia offers, or only to read generic info about the hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our best to cover any issue that you could possibly bump into, but in case you don’t find what you’re seeking, you can always contact us, as our help desk staff is at your service 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers offer an elaborate online article repository where you can find any info that you might need about our hosting services or about the Hepsia hosting Control Panel that we use. We have created it on the basis of the feedback that we have collected from our clients through the years and, as a result, our articles encompass particular issues that you may come across and propose the best means of fixing them, for example getting a 500 Internal Server Error message or being unable to send emails from your PC although you have the right SMTP settings. The articles are available in each and every Control Panel section and you can consult them at any given moment. They can help you widen your knowledge not only about our platform, but also about the web hosting service as a whole, as they contain detailed guidelines and general information such as what cron jobs or file permissions are.